Hush! Hush! Look closely! With a little luck you will find Teresa, generally well camouflaged within personae, sketches, or paper click dummies. When it comes to crafting UX concepts Ms. Huschet is a busy bee visiting touchpoint after touchpoint for the pollen and nectar that improves joy of use. It seems like she CAN be everywhere at once, and the best part, she always has a smile on her face.